SHIPPING & RETURNING

Shipping Information

At BLUMENT, we are committed to providing you with a seamless shopping experience. Below are the details of our shipping policy for orders within the United States:

• Free Shipping: Enjoy free standard shipping on all orders over $199.

• Standard Shipping: A flat shipping fee of $9.99 per order applies to orders under $199.

• Delivery Time: Our standard shipping typically takes 10-15 business days from the date of order processing.

• Processing Time: Orders are processed within 2-3 business days before shipment.

• Tracking: Once your order has been shipped, you will receive a tracking number via email to monitor your package's journey.

Return & Exchange Policy

We want you to love your BLUMENT dress! If you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy:

• Return Window: Items can be returned within 30 days of receiving your order.

• Return Condition: Items must be unworn, unwashed, with all original tags attached and in their original packaging.

• Non-Returnable Items: Customized or final-sale items are not eligible for returns or exchanges.

• Return Process: To initiate a return, please contact our customer support team at [your email/contact form]. Once your return is approved, you will receive instructions on how to send the item back.

• Refunds: Refunds will be processed to the original payment method within 7-10 business days after we receive the returned item.

• Exchanges: If you need a different size or style, we offer free exchanges within the return window.

• Return Shipping Fees: Customers are responsible for return shipping costs unless the item is defective or incorrect.

Contact Us

If you have any questions regarding your shipping or return, feel free to reach out to our customer support team at support@blument.com. We are here to help!

Thank you for shopping with BLUMENT!